SUPPORT
Need Help from Information Services? Need to submit an IT ticket? Need someone to correct locked data or address a system issue?
- Email our Help Account (elementshelp@uoregon.edu)
- Submit a UO Support Ticket
- Check the Status of a Support Ticket
TRAININGS
The following are prescheduled trainings and support hours. Not finding what you are looking for? Submit a Training Request Form and our team will connect with you for scheduling. Requests can be made for an all-faculty or departmental training, a new unit head or new admin/support staff training, a refresher training for support staff, or for specific situations (e.g., college-wide annual reviews).
Training & Support Hours Title (Suggested attendees) | Date/time (click to join zoom) |
|---|---|
Admin/Support Staff Office Hours (faculty personnel support staff and administrators) | Spring term, Thursdays 1-2pm: Join Zoom Communicate via Teams if you need immediate help; no support hours during University Holidays NO SESSIONS 5/21 and 5/28
|
Faculty: Profile & Activity (all faculty) | Spring term, Fridays on Zoom from 10-11am , weekly Zoom session, training begins promptly (if running more than five minutes late, attend another session) NO SESSION 4/10 |
Faculty: Undergoing Review (all faculty assigned a review in AY25-26 or in AY26-27) | Spring term, biweekly, Wednesdays on Zoom from 2pm-3pm, training begins promptly (if running more than five minutes late, attend another session) 4/8, 4/22, 5/6, 6/1, 6/17 NO SESSION 5/20 |
Faculty: Manage & Build Your Researcher Profile in ElementsThursday 4/9, 3-4pm, Zoom | Audience: open to all faculty, no registration required Event Description: Join the Office of the Provost's Elements team as they guide you through hands-on actions in the new faculty personnel system. Build your scholarly profile and refine database searches to best suit your needs. Connect research outputs to funding sources, connect your ORCiD profile, and learn about single-click reports like a CV or biosketch in this one-hour session. Come with questions and leave with a wealth of support resources. |
Faculty: Manage & Build Your Research Profile in ElementsFriday 4/10, 3-4pm, Tykeson Hall, Room 140 | Audience: Open to all faculty, no registration required Bring your laptops for a working session format! Event Description: Join the Office of the Provost's Elements team as they guide you through hands-on actions in the new faculty personnel system. Build your scholarly profile and refine database searches to best suit your needs. Connect research outputs to funding sources, connect your ORCiD profile, and learn about single-click reports like a CV or biosketch in this one-hour session. Come with questions and leave with a wealth of support resources. |