Update March 8, 2017
Provost Scott Coltrane issued a memo on March 6 providing budgeting guidance related to Transform IT, a process to better coordinate the UO's information technology resources. The memo also provides additional information about the planned implementation process for Transform IT.
Update February 21, 2017
On February 22, Provost Scott Coltrane, Interim Chief Information Officer Chris Krabiel, and Dean of Libraries Adriene Lim will present a proposed charter [PDF] developed by Information Services and UO Libraries at a campus town hall meeting. The meeting will run from 3:30 to 5 p.m. in Room 41/42, Knight Library. A videoconference link to UO's Portland campus will be in White Stag 366D.
Information Services and UO Libraries are the central units that lead, manage and provide major components of the university's information technology infrastructure and services. The draft charter delineates the division of IT responsibilities among these two units and others.
The development of the charter is an important step in Transform IT, a process to better coordinate the UO's information technology resources in support of President Michael Schill's initiatives to improve academic and research excellence. That process is being informed by consultant Harvey Blustain's 2016 report on the reorganization of UO technology resources and feedback on the report gathered in fall 2016.
Team members presented the draft charter to campus IT staff on February 8.
Update February 7, 2017
On February 8, Interim Chief Information Officer Chris Krabiel, and Dean of Libraries Adriene Lim will present to the IT community a proposed charter [PDF] developed by Information Services and UO Libraries as part of the Transform IT process. IS and the Libraries are the central units that lead, manage, and provide major components of the university's information technology infrastructure and services. The charter delineates the IT responsibilities of these two units and others.
The charter has been developed based in part on responses to the Transform IT survey, as provided in the Transform IT Survey Report [PDF].
The development of the charter is an important step in Transform IT, a process that aims to better coordinate UO’s IT resources in support of President Schill’s initiatives to improve academic and research excellence.
Progress has occurred on many elements of our IT strategic planning process related to governance, policies, and several strategic objectives including:
- Formation of the IT Governance Committee
- Reorganization of the IT Directors Advisory Group into the IT Directors Committee
- Prioritization and initiation of strategic investment projects
- Commissioning and completion of Harvey Blustain’s consulting engagement
- Opening of the Allen Hall Data Center (key to consolidating data centers)
- Adoption of three IT security policies: Information Security Program, Data Classification Policy, Data Security Incident Response Policy
- Completion of the vendor-selection process for High-Performance Computing (HPC)
- Communication of updates to Board of Trustees in June on strategic planning process
One of the most intensive efforts over the past several months has been the work of Harvey Blustain. Mr. Blustain was asked to carry out an assessment of how our IT assets are distributed across campus. His final report is currently posted for public comment through September 30, 2016.
May 2016 Update
This work began in June 2015 with the formation of a steering committee tasked with setting the stage for IT strategic planning. The members of this committee included: the chief information officer, the vice president for finance and administration, the interim vice president for research, the assistant vice president for financial aid, the associate chief information officer (CIO) for customer experience, the associate vice president for research, four deans, and two unit IT directors.
The committee contracted with Moran Technology Consulting (MTC) to facilitate the process which began with a project kick-off meeting on September 1, 2015. During this engagement, MTC met with representatives from the Office of the Provost and Academic Affairs, Enrollment Management, Research and Innovation, Finance and Administration, Information Services, UO Libraries, Advancement, the College of Business, the College of Arts and Science, the School of Journalism and Communication, the School of Music and Dance, the School of Architecture & Allied Arts, the College of Education, Student Life, Business Affairs, Campus Operations, Athletics, UO Communications, General Counsel, and UO students. Through these interactions and working with the CIO and her team, MTC developed a set of recommendations for the steering committee to consider including ideas around governance and a list of more than 40 proposals for IT investments.
Additionally, UO’s internal audit team engaged a separate organization, Baker Tilly, to conduct an IT risk assessment. This report was presented to the Board of Trustees in December 2015. In addition to highlighting the extent to which IT functions, responsibilities, and investments are dispersed across campus, the report provides an IT risk map depicting potential areas of risk, such as information security/privacy and governance.
After receiving MTC’s and Baker Tilly’s reports, three work groups were established to dig deeper into several areas and make recommendations for the steering committee and ultimately the provost and president to consider: (1) how to develop an IT governance model that selects, prioritizes, and provides oversight on major technology investments and policies; (2) how to consolidate and integrate functions and services to help achieve a more effective use of monetary and staff resources (i.e., leveraging resources); and (3) what IT investments should be prioritized.
The three work groups delivered their recommendations to the steering committee in January 2016 and the recommendations were then considered by the provost and president. The provost provided an update to the University of Oregon’s Board of Trustees at their March 2016 meeting that reflected the implementation decisions made by the provost and president based on the recommendations.